Privacy Policy

Introduction

RMCL respects privacy and aims to describe, in plain language, what information may be collected when you use rmcl-bd.com and related site features. This policy applies to the website only, not to every engagement RMCL may undertake under separate contracts or field protocols.

Information We Collect

Depending on how you use the site, we may process categories of information such as:

• Technical data — for example, browser type, device type, general geographic area derived from IP address, pages viewed, and timestamps, as logged by standard web technologies.
• Information you choose to provide — such as name, organisation, email address, telephone number, and message content submitted through the contact form or email links.

How We Use Information

We use website information for legitimate institutional purposes, including to:

• Operate, secure, and improve the website and its content;
• Respond to enquiries and route messages to appropriate RMCL personnel;
• Understand aggregate patterns of site usage to improve navigation and clarity;
• Comply with applicable law where required.

Cookies and Analytics

The site may use cookies or similar technologies that are technically necessary for basic functionality, or that help us understand traffic in aggregated form (such as analytics tools configured by RMCL's hosting or measurement partners). You can control cookies through your browser settings; disabling some cookies may limit certain features.

Contact Form and Communications

Messages sent via the website contact form or to RMCL email addresses are handled by internal staff or authorised representatives. Content is used to assess and respond to your enquiry. Do not include sensitive personal data (such as national ID numbers, medical records, or financial account details) unless a separate secure channel has been expressly agreed for that purpose.

Data Sharing

RMCL does not sell personal data. We may share information with service providers who assist in hosting, email delivery, or analytics, subject to confidentiality and appropriate technical measures, or when required by law, court order, or competent authority. Any international transfer of data, where applicable, will be approached with due regard to the requirements that apply in the relevant context.

Data Security

We employ reasonable administrative and technical safeguards appropriate to a professional services firm. No method of transmission over the internet is completely secure; RMCL cannot guarantee absolute security of information submitted through the website.

Third-Party Links

This website may link to third-party sites (for example, partner organisations or publications). Those sites are governed by their own privacy statements. RMCL is not responsible for their practices.

Data Retention

Retention periods depend on the nature of the information and operational or legal requirements. Enquiry records may be retained long enough to manage follow-up and institutional records, after which they may be deleted or anonymised where appropriate.

User Rights

Depending on your location and applicable law, you may have rights to access, correct, or object to certain processing of personal data. If you believe RMCL holds personal information about you through this website and wish to exercise applicable rights, contact us using the details below. RMCL will respond in line with Bangladesh law and, where relevant, other statutes that may apply to a particular circumstance—not all jurisdictions' regimes apply automatically to every visitor.

Updates to This Policy

RMCL may revise this policy to reflect changes in practice, technology, or law. Material updates will be reflected by an updated “Last updated” date and, where appropriate, a notice on the website.

Contact Information

Questions about this policy or RMCL's website privacy practices may be directed to: